These are the terms of use of Love notes, the messaging part of Weather with love. You accept them when you create a user. Checking the weather requires no acceptance at all. They are offered by apps4all: APPS 4 ALL, S. L., tax ID B05682919, based at Josefina Mascareñas, 3, 08173 Sant Cugat del Vallès (Barcelona), Spain. Contact: jcgualde@apps4all.app.
What it is
Weather with love is a weather app. Inside it there are Love notes, for sending encrypted notes, photos and videos to the people you love. The weather is free and works the same whether or not you use the notes.
Who can use Love notes
Only people aged 18 and over. If you're younger, don't create a user.
Your user and your secret city
When you create your user, you choose a secret city: searching for it in the weather opens your notes. We don't store the city's name, only a hash that doesn't reveal which one it is. That's why nobody can remind you of it: if you forget it, your user cannot be recovered. Look after your phone: anyone who has it unlocked and knows your city can read your notes.
What you must not do
- Harass, threaten, blackmail or deceive anyone.
- Send illegal content, or intimate photos or videos of someone without their consent.
- Any sexual content involving minors, or trying to contact minors. See our child safety standards.
- Impersonate someone else, send unsolicited advertising, or try to break into other people's accounts or our servers.
Blocking, reporting and banning
You can block anyone who bothers you: whatever they send is deleted without reaching you, and they aren't told. You can report a message or a contact: then, and only then, up to five of their messages reach us for review, and they are blocked. If someone breaks these terms, we may ban them without notice: neither their user nor the other users on their phone will be able to send again. If someone endangers another person's life or safety, or there is child abuse, we inform the police.
To report illegal content without using the app, including if you are an authority, write to jcgualde@apps4all.app, in Spanish or English. This is our point of contact under the EU Digital Services Act.
Love cards
You need a valid love card to send notes; not to receive them. Cards give 1, 3 or 12 months of notes, are paid once and are not a subscription: they never renew by themselves. Each new user can ask for a free 7-day welcome card, up to three per phone. The time starts when you use the card, not when you receive it. You can use it yourself or give it to one of your contacts.
Unused cards don't expire. But if you delete your user, or lose it because you forget your secret city, any unused cards and the time you have left are lost with it.
Cards are bought through Google Play or App Store billing, which shows you the final price including taxes before you pay.
Refunds
A card that hasn't been used yet can be returned within 14 days of purchase. You ask the store where you bought it, which is who refunds the money. Once returned, the card stops working, even if you had given it to someone and it hasn't been used yet.
A used card can't be returned. By using it you agree that the service starts at that moment and, with that, you lose the right of withdrawal. The app reminds you of this before you use it.
What we can't guarantee
We do our best to keep the service working at all times, but it may fail or change. If we ever stop providing it, we'll announce it in the app beforehand. We are not responsible for what users write, but we are for our own failures, as the law provides and without limiting your rights as a consumer.
Changes
If these terms change, we'll tell you in the app before they apply.
Governing law
These terms are governed by Spanish law. If you are a consumer, you keep the protection of the law of your country and can bring a claim before the courts where you live.